ManageEngine ADSelfService Plus is a secure, web-based, end-user password reset management and single sign-on solution. This solution helps domain users to perform self-service password reset, self-service account unlock, employee self-update of personal details (e.g., mobile numbers and photos) in Microsoft Windows Active Directory. ADSelfService Plus also provides users with secure, one-click access to enterprise applications such as Office 365, Salesforce, and G Suite through Active Directory-based single sign-on (SSO). Administrators find it easy to automate password resets, account unlocks while optimizing the expenses associated with help desk calls.
What is ADSelfService Plus?
What problems does it solve?
Analysts state that 30% of helpdesk queries are related to password reset management and account lockout. ADSelfService Plus reduces the most critical password tickets which consumes a substantial amount of help desk time by rendering a secure, reliable and robust web based self service solution to the end user. The end user can manage his passwords by himself and also update his personal details in Active Directory with ease. The program also provides security during self-service password resets through multi-factor authentication techniques.